Tri.x, part of Antser, has launched the brand-new online Adult Care Providers Handbook – a comprehensive range of guidance that will help care services meet regulatory responsibilities and provide the best care and support possible.
Developed by tri.x in-house sector experts and independently quality assured by Age UK Herefordshire & Worcestershire, the Adult Care Providers Handbook has been developed for managers and staff working at all levels in care homes, supported living or domiciliary care services.
Available 24/7 and mobile friendly, the Handbook provides users with clear, accessible information in a range of formats including text, image and video. There are links to trusted external sources of guidance from the CQC, Skills for Care and government agencies to support compliance with regulations and legislation. This includes Skills for Care Support for Registered Managers, Skills for Care Learning and Development, and Care Quality Commission Information for Adult Social Care Providers.
A range of topics are included in the Handbook, from overarching core values and principles to health and safety to the Care Certificate and how to be inspection-ready.
Sally Gillies, Adult Social Care Project Manager at tri.x, said:
“We are so proud to be launching our Adult Care Providers Handbook, especially at this crucial and ever-changing time for the sector.
The adoption of technology was at the forefront of the government’s recently set out 10-year vision for social care. Not only is technology a necessity to change the face of the sector, but the government has set a huge target of 80% digitisation for the sector by 2024. Our Handbook promotes moving to a complete online solution.
Others in this market place focus on providing pre-populated policy documents or blank templates. This Handbook is different. While the information in the Handbook will support the registered person to write a good policy and procedure, the focus is on empowering and developing the whole staff team to improve the quality of the overall care and support being provided. This is what sets us apart.
The Handbook helps everyone understand what good looks like and to deliver outstanding care and support that really improves people’s outcomes and experience of care.”
The Handbook also incorporates an innovative ‘Hub’ to upload supporting localised documentation, analyse and manage compliance through the allocation of reading tasks and receive notifications whenever a change is made to any part of the content.
With over 15 years of experience, tri.x, part of Antser is the market leader, trusted by 96% of local authorities and a range of independent service providers, including Children’s Homes, Foster Carers and Adoption Agencies.