Adults and Transition 16+
Children Specialist Practice Areas

Working with families, improving relationships

This highly specialised course supports participants in developing a better understanding of working with Adults who may present elements of difficult, dangerous or evasive behaviour.

In-house

2 day

up to 18 people face to face

Only face to face

Learning outcomes

Consider what constitutes difficult, dangerous and evasive people
Know the concepts of disguised compliance
Understand the techniques to defuse hostile and challenging situations
Understand the danger signals and stages of critical incident
Know strategies for improving practice including communication skills which can be used in conflict situations
Identify strategies for managing stress and burnout
Reflect on your own behaviour when faced with challenging situations.

Description

Formally named ‘Working with Difficult, Dangerous and Evasive Behaviours (DDE)’, this training demonstrates issues and behaviours presented by adults who maybe difficult, dangerous and evasive or present any combination of these 3. The issues and behaviours of DDE service users will be integrated throughout the training.

This course is aimed at practitioners in children’s and/or adult services. Working with Difficult, Dangerous and Evasive behaviours and will provide delegates and their team with the skills, tools and resources to prepare for any of the situations.

The second day of this course involves role play with actors, this includes filming the delegates when they are put in a difficult, dangerous or evasive situation and how they respond to this situation, then after they reflect on their behaviour.

This course is delivered by our expert facilitators who will bring their first hand experience and tailor the course to suit your learning needs.

Our course covers the following topics:

Introduce self and aims for today
The difference between difficult, dangerous and evasive service users
The home visit
Communication
Stress and burnout
Working with evasive families

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This course includes:

Case studies
Safeguarding practice reviews
Group work
Role play scenarios
Resources

Benefits of the course:

Up-to-date and in line with the key legislation and guidance in the UK
No pre requisites needed to join this course
Delivery from professional and expert facilitators in the field

Course Reviews

Related courses

Adults and Transition 16+
Children Specialist Practice Areas